FAQ: I can't merge my accounts! I'm getting a message about "domain managed emails". Why?

Isabela Stisser
Isabela Stisser Expensify Team, Expensify Student Ambassador Posts: 200 Expensify Team
edited May 2021 in Day to Day

This message shows when trying to merge accounts where both are under a verified Domain. A Domain Admin will need to reset a Domain for one of the domains. The Domain Admin should typically reset whichever domain is not the Primary Login for users on the domain.

"Cannot merge domain managed emails"