FAQ: Can I use Google SSO to sign into the mobile app?

Ariel Green

No. We do not currently support signing in with Google SSO on the Expensify mobile app.

GriffinMiller

I had to create a new account to use the mobile app and then designate as a copilot for my google account. Is there a way I can login with my google account (not via google sso) on my mobile app?

Stevie LaFortune

@GriffinMiller There is not currently an option to log in on the mobile app with your Google account rather than an email/phone number username and password.

GriffinMiller

So if I accidentally sign up with google SSO, I am forever  cursed with having to manage 2 linked accounts if I want to use the mobile app?

Jeremy Boniface

@GriffinMiller Hm, I'm not quite sure I understand the issue, but I want to help clarify what I can! Google SSO is not currently functional in the mobile app, but we're working on sorting that out as we speak. I don't have an ETA for when this will be fully functional, but I can confirm that it is being worked on. 

Regarding managing two accounts -- can you clarify what you mean by this? I think, instead of having two accounts, you'd want to add your email as a Secondary Login to the Google SSO account via the website. 

As a note, feel free to reach out to [email protected] for 1:1 help!

iamspencer

https://community.expensify.com/discussion/comment/13264#Comment_13264

If you go into Settings> account - next to the old password box, there's a link that says Forgot password, send magic link - click that, it will allow you to create a password - and then you can use that to log into the app.,

GriffinMiller

The issue is that I initially signed up with Google SSO with my company. Since the mobile app doesn't have SSO, I had to create a new account with my gmail address. Even though the gmail address is the same address that my Google SSO is based on, you classify them as two different people. So In order to access my business account on my phone, I need to add it as a copilot to my phone account. Which then needs to be constantly re-verified.

Since I only get one account to link to my company and I unfortunately chose Google SSO, I'm cursed with managing the two different accounts unless I want to bother our system administrator to delete my Google SSO and send me a new sign up link.

It's just annoying. You shouldn't provide Google SSO as an option unless its available across your entire platform.

iamspencer

https://community.expensify.com/discussion/comment/14124#Comment_14124

@GriffinMiller I initially signed up with SSO also - all you have to do is login on desktop and request the magic link as I mentioned above - it will send you a link to your email where you can add a password to use while logging into the app. I just did this and it works like a charm.

GriffinMiller

https://community.expensify.com/discussion/comment/14125#Comment_14125

Ah thanks! It looks like they recognize the both accounts as one now!

BEB72

Any update on the ability to use the same signin (google) on app as desktop? feels like this has been a problem for many years so would be great to close this out.

Maddy Lewis

@BEB72 - Good news! Google SSO will be back up and running on the next app release! The next version of the app will be released very soon! Be on the look out for an app update, and then you'll have Google SSO capability again.

Thanks for checking in about this!