Expensify.org/hunger SNAP campaign status
We’re no longer accepting new participants as our focus is on reimbursing existing claims. While we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep reimbursements moving forward. If you know anyone who can donate to this campaign please encourage them to enable Personal or Corporate Karma on their Expensify account.

FAQ: Why didn't my eReceipt generate?

Ariel GreenAriel Green Expensify Team Posts: 89 Expensify Team
edited December 2019 in Day to Day

There are several reasons an eReceipt may not be generated for an expense:

  • Your Policy Admin has disabled eReceipts within the policy settings. Note: If you're sure this is not the case, make sure to check that you are using the correct policy. Click our user icon at the top left of your account and then confirm your policy under the Use this Expense Policy section.

  • This is a lodging receipt, for which eReceipts are not generated.
  • The transaction is over $75.
  • You have imported your card via a spreadsheet or OFX file. We can only generate eReceipts for directly connected cards/banks.
  • Your card/bank connection is broken.
  • Your connected card/bank is outside of the US.


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