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Expensify not syncing all Xero GL Expense codes

mtu2407mtu2407 Posts: 4Expensify Customer

Hi,

I'm trying to setup an Expensify-Xero integration but Expensify doesn't seem to pull across all of the expense related GL codes from Xero.

Initially I thought it may have something to do with matching existing Expensify category names, so I deleted the Xero Connection, and all the existing categories, and setup the connection again. Still no joy :-(

Expensity is pulling across 17 out of the 42 categories that exist in our Xero accounts and there doesn't appear to be any consistent pattern to which ones are sync'd and which ones aren't.

Any pointers on how to further diagnose the problem or resolve it would be much appreciated.

Thanks🙂

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