Error: "Please enter a value for entity" when I try to sync to NetSuite

dsweeney
Expensify Customer Posts: 1 Expensify Newcomer
in Day to Day
I am getting an error: "Please enter a value for entity" when I try to sync to NetSuite. Ideas?
Answers
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@dsweeney do you have OneWorld and multiple subsidiaries? If that is the case, make sure that the subsidiary is selected in your Expensify connection settings. Also verify that the email address for the Expensify user matches an employ record or vendor record if you have it set up that way.