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Maintaining two separate accounts?

JetForMeJetForMe Expensify Customer Posts: 2 Expensify Newcomer

I currently use Expensify with my employer, and my login is based on my work email address. But I'd also like to use Expensify for my side business.

Does it just look at the From: address when I forward an email receipt to determine which account to use? If I make a mistake (it's very easy to send from the wrong email address in Apple Desktop Mail), is it easy to correct?


  • AussiebanditAussiebandit Expensify Customer Posts: 259 Expensify Champion

    @JetForMe - I think you will have to make sure you use the right email address for the receipts or just do a pdf and attach manually when you are in the correct account

  • Sheena TrepanierSheena Trepanier Expensify Success Coach - Admin Posts: 2,155 Expensify Team

    Hi @JetForMe, great question! When you manage multiple Expensify account, it can be all too easy to mistakenly send a receipt from the wrong email address.

    There isn't a surefire way to make sure this never happens, but if it does, the easiest thing to do is resend the receipt from the correct email address. You can delete the receipt that was loaded to the incorrect account.

    If you run into other questions just let us know!

  • rgondorgondo Expensify Customer Posts: 43 Expensify Admirer

    I'm considering the same situation - using Expensify for our company, and then using it personally for a separate side business.

    Are there other best practices for this?
    How do I easily switch between accounts while using the iPhone app?


  • MaryAnn3MaryAnn3 Expensify Customer Posts: 1 Expensify Newcomer

    I recently got a job and introduced Expensify to my boss after coming back from a Trade Show.
    When I added the Expensify app on my phone and created it with my office information, I realized that my app didn't sync
    Now, I have the business on my personal phone and my personal on my desktop, i-pad at home.

    I have been using Expensify for a couple of years and really like it.
    I don't want to MERGE, I just want 2 separate accounts

    Can someone Help!

  • Rachael HopkinsRachael Hopkins Expensify Success Coach - Admin Posts: 1,036 Expensify Team
    edited March 2018

    Hey @MaryAnn3, No matter what platform you're using to access Expensify, you should have the option to Sign Out and then log back in with different credentials.

    On both the Web App and Mobile App, you'll find this under the Settings menu, right at the bottom, in red.

    One option that could help everyone here ( @rgondo @JetForMe ) is to make each account a CoPilot for the other. You do still have to be conscious of who you're logged in as when you add expenses, but it might be a little less cumbersome than constantly signing out and back in. It also means you can email receipts from one email account to another Expensify account.

    Check out this Help Doc for all the details.

  • JetForMeJetForMe Expensify Customer Posts: 2 Expensify Newcomer

    Logging out and back in on a mobile device really kinda sucks, especially if you use complex, unique passwords. It would be nice if I could just select which account I a receipt is for at the time I'm scanning the receipt; let me log into multiple accounts simultaneously.

  • Rachael HopkinsRachael Hopkins Expensify Success Coach - Admin Posts: 1,036 Expensify Team

    Hi @JetForMe - did you check out the CoPilot function? In essence, that's exactly what you can do.

  • tonyrif7tonyrif7 Expensify Customer Posts: 1 Expensify Newcomer

    Can I separate home and business receipts on Expensify if I use the same email address for both? Can I somehow separate my home receipts from my office receipts? I keep my small business records at home, its more convenient to send all my business receipts to my home where I do most of my accounting. I'm very new, just setting up Expensify. Sorry to sound so dumb. Thanks

  • Sheena TrepanierSheena Trepanier Expensify Success Coach - Admin Posts: 2,155 Expensify Team

    @tonyrif7, thanks for reaching out here! You can use a single Expensify account to manage personal and business expenses or expenses for multiple businesses. The way to do this would be to use a policy for each division of expenses.

    For example, let's pretend I want to track my personal expenses, the expenses for a business I am the employee of, and expenses for my own side business. I would create a separate policy for each and use reports to tie expenses to the corresponding policy.

    This would allow you to use a single Expensify account, and a single set of login credentials, to manage all of your expenses in one place.

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