FAQ - ExpensiError NS0089: Make sure the categories you are using do not require a rate in NetSuite

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Victoria O'leary
Victoria O'leary Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 110 Expensify Team
edited December 2019 in Integrations and API

This page will show you what you need to do if you receive the Netsuite error "ExpensiError NS0089: Make sure the categories you are using do not require a rate in NetSuite" when trying to export:

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If you get this error, you need to check that your categories don't require a rate.

  1. In Netsuite, go to Setup > Accounting > Expense Categories
  2. Click the category name to view the Category.
  3. Make sure that the Category does not have "Rate is Required" checked. It should look like this:
image.png

Once this has been updated, try exporting your report again and you should be good to go!

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