FAQ - ExpensiError QBO022: When exporting billable expenses, please make sure the account...

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Victoria O'leary
Victoria O'leary Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 110 Expensify Team

This page will show you what you need to do if you receive the QuickBooks Online error "ExpensiError QBO022: When exporting billable expenses, please make sure the account in QuickBooks Online has been marked as billable.".

Log in to QuickBooks Online and click the "Gear" in the upper right hand corner. 

Under "Company Settings", click “Expenses” and enable the option: “Make expenses and items billable”:


Click on the pencil icon on the right to check if you have "In multiple accounts" selected:


If "In multiple accounts" is selected, go to Chart of Accounts > [arrow on the right of the account you need to edit] > Edit:

Check the billable option and select an income account within your chart of accounts:


Once this is done, your error should be resolved!

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