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FAQ - ExpensiError XRO031: Payment has been already been allocated to reimbursable expenses

Mark Louis
Mark Louis Expensify Team Posts: 146 Expensify Team

If you receive this error, then your report has reimbursable expenses and already been exported once, but a payment has been issued (and therefore cannot be modified in Xero). You cannot export again unless you reverse this payment.

To resolve this error, follow these steps:

In Xero, navigate to this report by going to Accounts > Purchases > select the Paid tab.

Next, click into the transaction select the blue text that says Payment.

Click Options and then Remove and Redo to delete the payment.

Finally, re-export the report. The new export will override the current report in Xero and retain the same report ID.