FAQ - ExpensiError QBO056: Expenses are not categorized with a QuickBooks Online account

Kirk Barrett
Kirk Barrett Expensify Success Coach - Admin Posts: 128 Expensify Team
edited February 2022 in Integrations and API


One or more of the categories on the report listed are not showing as synced from QuickBooks Online. Go to Settings > Policies [Policy Name] > Connections and sync your QuickBooks Online connection. Once you have successfully re-synced the policy to QuickBooks Online, re-apply the categories on your expenses and try exporting again.

If that doesn't work, try selecting a different category on the expense, saving the expense, then reselecting the correct category, and finally try exporting again.