FAQ: NetSuite: Expenses Not Categorized with a NS Account
Christina Dobryzynski
Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 270 Expensify Team
The common error ExpensiError NS0045: Expenses Not Categorized with a Netsuite Account can be resolved with the instructions found below.
Solution:
1. Within Expensify go to Settings > Policies > Groups > [Policy Name] > Connections and click Sync Now under your NetSuite connection.
2. Try to export and if unsuccessful then see step #3.
3. Go into your NetSuite account and do a global search for the missing record.
- Please ensure that the expense category is active and has the correct name.
- Please ensure that the category is associated to the correct subsidiary that the Expensify Policy is associated to.
4. In Expensify, re-sync the policy.
5. Go back to the report then click the offending expense(s) to re-apply the category.
6. Try to export again.
If you're unable to resolve this error following the steps above, please reach out to the Success Team via Concierge.
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