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FAQ - QuickBooks Online: Why Can't I Export Without a Category Selected?

Stevie LaFortune
Stevie LaFortune Expensify Team, Expensify Student Ambassador Posts: 240 Expensify Team
edited October 2019 in Integrations and API

When exporting to QuickBooks Online, each expense has to have a category selected. This will allow the expense to be listed to the correct account within your QuickBooks account.

The selected category has to be imported in from QBO and cannot be manually created within the policy settings.  Notice the QB symbol shown in the screenshot below indicating that this category imported directly from QuickBooks.

Users will only have access to categories that are toggled to enable with the option on the far left of the account name as shown in the screenshot.