Report stuck in SmartScan limbo
futurealy
Expensify Customer Posts: 1 Expensify Newcomer
in Day to Day
I'm trying to submit a report, and when I hit submit, it says "Please enter the expense details or wait for SmartScan to complete on all attachments before submitting."
None of my receipts are still SmartScanning. All the expense details are included for each expense. I've tried detaching them and re-attaching them all - no luck. There's no way for me to submit this report. Help!
Thanks!
Answers
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@futurealy, When you click on the receipts tab, make sure that you aren't looking at only a few of your receipts. The filters on the side could be excluding a receipt that is smart scanning. Also, on your report the expenses with the red icon would be the expenses with an issue.
