Expensify.org/hunger SNAP campaign status
We’re no longer accepting new participants as our focus is on reimbursing existing claims. While we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep reimbursements moving forward. If you know anyone who can donate to this campaign please encourage them to enable Personal or Corporate Karma on their Expensify account.

Users receiving duplicate expenses when emailing receipts from Outlook

RchrdnaylorRchrdnaylor Expensify Customer Posts: 4

Hi - can anyone shed some light on this?

Most of our users, when emailing expenses to [email protected] through Outlook and OWA will have 2 copies of the email show up in the "Expenses" part of their portal. They then need to manually delete one of them. This doesn't happen for a few users however, they only get one which is expected behaviour.

We have compared settings, Exchange, AD profiles, transport rules etc for all users and they are all the same. When emailing ANY other address the recipients aren't getting duplicate emails, it is only Expensify.

Are there any profile settings or similar we can check to find out why this is happening?

Thanks in advance

Answers

Sign In or Register to comment.