Expensify subscription invoice

dmoraschidmoraschi Posts: 2Expensify Customer Expensify Newcomer

In Europe, the receipt that is available in the payments section is not valid.

It would be very useful to have a legal invoice fo the amount paid. After all, we all do this to offset the cost of business. But we cannot offset the cost of the application meant to track the cost of doing business?




  • Ted HarrisTed Harris Posts: 329Expensify Team Expensify Success Coach
    edited November 7

    Hi @Davide, would you mind pointing towards why you believe this to be invalid? This is a receipt for a card payment which details the merchant (Expensify), the date the payment was made (November 4th) and the total amount you paid ($4.99) as with any other receipt you'd get when you make a card payment.

    It's possibly you might be confusing this with an Invoice for a payment which Expensify requests from you, which would require some more information. However, as it's simply a receipt, it doesn't need to contain this extra information as far as we know.

    Send us over the documentation from your jurisdiction though and we'll check it out to see if something is missing!

  • dmoraschidmoraschi Posts: 2Expensify Customer Expensify Newcomer

    Hi @Ted Harris thanks for the rely.

    Please see this article for the requirements of an invoice in the EU:


    >It's possibly you might be confusing this with an Invoice for a payment which >Expensify requests from you, which would require some more information.

    I don't know if you issue both receipts and invoices, what I need is an invoice that proves my Expensify subscription purchase so that I can register it in my accounting software as a cost for my business.

    See -for example- the attached file, it is an invoice from a Norwegian company selling email services, VAT is zero in this case.

  • Stevie LaFortuneStevie LaFortune Posts: 64Expensify Team Expensify Success Coach
    Thanks for the article @dmoraschi.  We don't actually issue an invoice, simply a receipt.  The receipt itself, as well as the charge to your attached billing card, proves your purchase of the Expensify app.
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