How do I change the default email address reports are sent to?

UnclenickUnclenick Expensify Customer Posts: 2

I am subscribed to unlimited concierge reporting. I had it last year and dropped it for a few months because my charge for the service was being reported to an email address that no longer exists (the recipient employee is no longer with us). I cannot find where to change that default reporting address. How do I do it?


Best Answer

  • Sophie Pinto-RaetzSophie Pinto-Raetz Posts: 89 Expensify Team
    Accepted Answer

    Hi @Unclenick, can you help me understand what you're trying to do here? Are you looking to change the email address that your Expensify account is associated with, or are you trying to change the email address that you submit your reports to?

    If you'd like to change your email address, you'll first need to add a Secondary Login and change over the email addresses.

    If you'd like to change the email address you submit your report to, head to Settings PoliciesIndividual [Policy Name]Reports Report Basics and change the email address in the Submit Reports To section.

    Hope that helps, let me know if you have any other questions!


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