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Plaid- Wells Fargo email code never arrives
jesseb
Expensify Customer Posts: 4
Hi there-
I am trying to update the company bank info and each time I try to get in via Plaid, I get stuck at the need to verify my identity by entering the emailed code. No matter how many times I do this, I never receive the email from Wells Fargo. I've checked my spam, etc., and it's just not coming.
Is there some alternate way to verify the bank account?
thanks,
Jesse
Answers
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Hi @jesseb - apologies for the delay in responding! Did you manage to get your issue resolved?
If not, please write to our team at [email protected] and we'll be happy to look into your account further. -
Thank you, Jason. I didn't resolve it and it's been multiple attempts to verify. I will follow up with support.
