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Suggestion to Change Wording

Ruby
Ruby Expensify Customer Posts: 1 Expensify Newcomer
Dear Concierge, you use such nice sentences in your messages like "You future looks bright! All your expenses are up-to-date"... But you use words like "rejected" if we have to re-open a report and "violation" if a rule is not followed. Would it be possible to change these harsh words to something else like "re-opened" or "items that need to be fixed"?
Our employees that use this app love it, but feel bad when they get a "rejection" or "violation". 
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