Transactions can have only one foreign currency at a time.

ShawnMclean

I'm trying to export a report to QBO.
My QBO home currency is JMD but I have a USD account.
I created 2 policies with a connection to QBO, one for each currency.
I can export from JMD to JMD correctly.
When I try to export a USD report with a single USD expense, I get the following error: Transactions can have only one foreign currency at a time.

My report is: 54578574

ShawnMclean

I'm working with Quickbooks Online support. They would like to know what data is expensify sending over.

Jeremy Boniface

This error happens when the report you're trying to export has a currency that doesn't match the posting account in the policy configuration. For example, a report in USD cannot post into the Checking CAD account, because that account can only accept CAD expenses.

In this case, we'd typically recommend that you reconsider either your policy default currency (Settings > Policy > Reports) or the posting accounts (Settings > Policy > Connections > Configure) and ensure that the policy, report, account, and employee record currencies all match.

ShawnMclean

Thanks Jeremy,

This is what I'm doing. I tried to make sure the report and the connection information currency matches. So I have a connection that points to the USD account and all the expenses and the report is also USD, it throws the same error.

Sonia Liapounova

@ShawnMclean

Could you confirm if the employee's record default currency matches that of the report and posting account? I.e. that the currency in the user's employee record is also in USD?

ShawnMclean

Hi @Sonia Liapounova

Could you explain:

employee's record default currency 

Where do I find that? Is this in QBO or Expensify?

Kirk Barrett

Hi @ShawnMclean!  This would refer to the settings within QBO.  

ShawnMclean

Thanks, I think I found the issue. I'm using Check method. It tied my expensify email to the employee in quickbook with the same email.

I created a Supplier with the same email and expensify sends both reports to that supplier.

Corinne Ofstad

Hey there @ShawnMclean! Are you still encountering trouble? If so, please reach out to [email protected] & we'd be happy to help!