Expense Report, PDF/CSV and XLS Export Show Different Totals

Cristin Expensify Customer Posts: 1
Can anyone explain why the total amount that exports to XLS does not equal the same total that I see on my expense report, CSV and PDF version?  


  • Karisa Latta
    Karisa Latta Expensify Success Coach - Admin, Expensify Team Posts: 147 Expensify Team
    Hey @Cristin

    I'm sorry for the trouble here. I'm going to need more specific info from you. If you would prefer, please feel free to send the answers to concierge@expensify.com if you'd like to keep our chat private.

    Can you please let me know the report ID number(s) you tried exporting and the name of the export template you used? Did you perform this export from the Reports page or the Expenses page? If credit/refund expenses don't explain the difference, we can dig into things on our side and see what's happening.

    I look forward to your reply!