A report was exported to Quickbooks twice
TMcGhee708
Expensify Customer Posts: 2
in Day to Day
A report was inadvertently exported to Quickbooks two times so now all of the entries are showing up twice. Is there anyway to reverse an export?
Answers
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I have the same issue.
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Victoria O'leary Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 110 Expensify TeamWelcome to the Community @TMcGhee708 and @Wilddenise_20
Luckily, this is a pretty easy fix, but you will need to do it from the QuickBooks end - simply delete the duplicate expenses in QB!
Cheers! -
Thanks Victoria. However, I have several entries in that report so I was hoping there might be a way to reverse the export. Sounds like that’s not possible?
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Hi @TMcGhee708,
Unfortunately no, there isn't a way to reverse the export from Expensify's side— you'll need to delete each entry manually on QuickBook's end, I'm sorry to say. That said, one thing that we can definitely do is investigate why this report was exported more than once, in order to prevent this type of thing from happening again in the future. If you think that would be useful, feel free to reach out to us in-app, or at [email protected] with the Report ID of the report in question, and we'll be happy to take a look.
