My card is being declined, who can I contact about this?

BrianMetz

I have tried using my card on subscription services and I have had it declined. There is not a number to call on the back of the card. 

Michelle Niemi

Hi @BrianMetz The number to reach out should be printed on the back of your card. If you are not seeing this number, you are going to need to request a new card. 
Please reach out to [email protected] and we will be happy to look specifically into your card. 

BrianMetz

Found the number. Somehow I overlooked it.

Christina Dobryzynski

Oh perfect! Thank you for the follow-up, @BrianMetz!

I see you've reached out to us at [email protected] with some specific details about the decline. Please feel free to follow up in that thread with any additional questions.