What happens to all of the users data when a company account is closed?

will13 Expensify Customer Posts: 1

Is the data still accessible for a period of time? If the company account is closed and reopened 60 days later will all of the user data (reports) still be there?


  • Maddy Lewis
    Maddy Lewis Expensify Team, Expensify Student Ambassador Posts: 120 Expensify Team

    @will13 - When an account is closed, Expensify removes everything except for reported and approved expenses. This means all un-submitted expenses, all group policies, and all account settings are permanently deleted.

    A user can reopen their account to access their previously reported history (there is no timeframe on this), but anything that was un-submitted will not be recoverable once an account is closed.

  • BobHyland
    BobHyland Expensify Customer Posts: 2 Expensify Newcomer

    Question: Is there a way we can, at some point, request our data be purged from all Expensify systems?

    For compliance reasons, if we would need to terminate an account, we would need to make sure our data can be removed from live systems, backups, etc. Is this possible?