How to Disable SmartScan

Cortney Ofstad
Cortney Ofstad Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 173 Expensify Team

SmartScan is enabled for all Control plan policies to facilitate the Concierge Receipt Audit feature for Policy Administrators and approvers benefits. You cannot disable SmartScan when defaulted to a Control policy. 

For all other policies, to disable SmartScan:

  • Log into your account on 
  • Go to Settings > Your Account > Preferences. Scroll down to "SmartScanning" and turn this off if you wish.