Expensify doensn't link to our bank account

Lifeline

Hi Team,

For December's credit card expenses, it doesn't show up on Expensify's page and we can't see any of our employee's credit card expenses.

We suspect that maybe the link between our bank and Expensify has broken.

Could you provide us with a customer support phone number so that we can call to discuss this issue further?

Thanks

Victoria O'leary

Hi @Lifeline and welcome to the Community!

Well that definitely doesn't sound right! A great place to start looking for missing expenses is the Reconciliation Dashboard if your company uses it.

Otherwise, please get in touch with us at [email protected] and we'll help investigate this further!