Policy import returns no data to D365

JoeV
Expensify Customer Posts: 1
Hello, I'm testing the Expensify integration in a D365 test environment that was not the one originally used by my predecessor. Connection test and registration are successful, but no policies import. I can log in with the old credentials and see policies, reports, etc there. Might I need a new Client ID / Client Secret to work with a new D365 instance? I'm not tech-savvy enough to know how to troubleshoot this. Thanks!
Joe V
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Answers
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Christina Dobryzynski Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 268 Expensify Team
Thank you for reaching out to the Expensify Community, @JoeV!
I see you also reached out to us about this issue in a private email sent to [email protected]. When you have a moment will you please take a peek at that conversation and answer our questions so we can troubleshoot this issue for you?
Thank you!