Unable to Open a Report
I am unable to open a report that has been previously approved. When I click on it it keeps loading and nothing happens. It is also a report that did not export into Quickbooks. HELP!!!!!!
Answers
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Sheena Trepanier Expensify Team, Approved! Accountant, Expensify Student Ambassador Posts: 1,362 Expensify TeamHi @JEN1200KLS, thanks for posting. I believe I found the report you're referring to, report ID 52674167.
I would like to escalate this behavior for some further review by our engineering team but before I do can you confirm the total of the report this is happening with?
No need to share the report name, I'm 90% sure I've got the right report but the report total will confirm if and I can escalate accordingly.
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$14,083.47
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Hi @JEN1200KLS, I'd like to help Sheena resolve this for you.
Thank you for confirming the report total! I was able to locate the report and I experienced the same issue when trying to open the report you mentioned. I've raised this with our engineers for them to take a look, and I'll let you know what they find as soon as I hear from them.
If you need anything in the meantime, feel free to let us know ☺️
