Downgrading from Control to Collect

KaylaAhoWalsh Expensify Customer Posts: 2 Expensify Newcomer


We are thinking about upgrading to Control from Collect, but we are wondering what the implications will be if we later decide to downgrade back to Collect.



Best Answer

  • Cheryl Walsh
    Cheryl Walsh Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 107 Expensify Team
    Answer ✓

    Hi @KaylaAhoWalsh Thanks so much for reaching out to our community! Glad to hear you're going to take advantage of the Control plan's additional features! We're pretty sure you will love this plan, but if you choose to downgrade for whatever reason, there will be no repercussions at all! You won't have access to the features and will be charged less- that is about it!