Has the itemised list in the Report PDF changed?

TimReid
TimReid Expensify Customer Posts: 1

Our team has noticed that PDF reports sent via email when a report is submitted are not including an itemised list of expenses. Is this expected or a fault? Or maybe it is a configuration somewhere? Any help appreciated.

Thanks,

Tim

Answers

  • Maddy Lewis
    Maddy Lewis Expensify Team, Expensify Student Ambassador Posts: 120 Expensify Team

    Hi @TimReid - Thanks for checking in about this! I downloaded a few reports as PDFs from your account to test this on my side, and the PDFs include the itemized list of expenses as normal.

    I would like to look into this further for you so I was wondering if you could send us a message to concierge@expensify.com explaining the scenario and including the Report IDs of any reports that were submitted where you're not seeing an itemized list of expenses.

    Additionally, when you message in, could you share the email addresses of any user who's running into this. That will help my team out a ton!

    Talk with you soon, thanks!