I also submitted mine and just waiting. I could really use the money for groceries!
My uploaded receipt expense doesn't look anything like this even with the corrected steps. There's no place to input volunteer reimbursement as a category, there's no place for class, no place to change the policy. Can you guys help?
Can you please check my account, it still says processing and it's been over 24 hours. Thanks in advance.
I have submitted my receipt and I do believe I have done it correctly. I haven’t heard anything back though and it has been over 24 hours.
Hello my name is Amber. I am new to the app. I submitted a receipt for the$50for snap. However, I do not have a bank account. Is there something else I can do? Thank you
I put mine on a pre paid visa. But the kind that you buy from the store, but one that you order online. It acts like a bank account. I hope that helps!
The concierge submitted my report since the 20th and it says my receipts are still processing? well they stated everything look great on my end just wondering how long will it take to be processed?
Mine did not automatically submit, so I submitted it on my own. Been showing processing for a day or 2. Please confirm mine was sent correctly and nothing else is needed on my end...thanks!!
Hi I scanned my reciept successfully but I am unable to list a bank account because I don't have one. Being a single mom on disability with three babies 9 months, 3&4 yrs old, I only go month to month. I do have a PayPal account under [email protected] I really need diapers and this was going to be a blessing. Please tell me we can get my reimbursement still through PayPal??
How long does it take to process. Been waiting since Friday.
@Jenraska40 you have to link a bank in order to get the money. That’s the only way
I've been processing since the 21st
I'm just wondering where the step by step guide went now that everyones commmenting with questions and not answers. Ridiculous. Patients people.
I corrected my submission and it’s now been processing for 4 days. Is there a time frame for approval? I have yet to receive anything in my bank account and was curious if there was an issue I wasn’t aware of. I know it says something about being reimbursed by the next day.. so I’m confused on what’s happened. If it is something on my end, could you please reach out and help me correct it? If not, could you provide us with an estimated time for reimbursement if that has changed?
thank you again for this awesome thing you’re doing. Y’all cannot begin to imagine how much it will help many of us. I know I’m going to be spending the reimbursement I receive on diapers and formula for my 8 month old.
@Jessiemartin1 its literally right at the top of the page and it’s highlighted in multiple places. Ridiculous.
I do I correct my report on line
I've been processing for 5 days now.
Just wanted to come back and say that I received my reimbursement confirmation. It took about a week. I made sure my submission looked like the guide. I also went to the web page to edit the policy and class but you have to be accepted in before you can do that. Thank you Expensify.
I submitted receipts and it has been pending for 3 days already- is there something else that we need to do
I wanted to make sure i submitted correctly!!! Please help
I got a message saying reimbursement unsuccessful. What happens now? I was really hoping to have that money this week. 😔
Processing for 8 days now.
I have been waiting since the 17th for reimbursement. Is there something im doing wrong??
Hi there. I submitted my report on the 19th. I had a reimbursement attempt, on the 22nd...I believe? The bank info must have been incorrect so it was marked unsuccessful. I immediately corrected the bank info. I was told families are being still being handled, in the order received. It has been quite a while now. The first attempted reimbursement only took a few days. Any info on the status would be greatly appreciated. Thanks!
Hi, my name is mary and I just submitted my information for snap reimbursement I don’t know if it was correct or if it went thru since it stated submitting how would I know and how long Does it take?
It's been a week and I still haven't received or heard anything... Could someone please help
I'm wondering how long it takes to process. Mines been processing for a few days.
We are all going through it right now, and even if I don't get a chance to get reimbursed, I am just grateful that Expensify went above and beyond to help as many people as they could. I would just like to say Thank you for the help. We unfortunately live in a "Me, Myself, and I" culture, which is apparent by some of the comments that people have posted, being impatient and not taking the time to read the information and/or instructions. Like I said regardless, I am thankful for what you have done, and really appreciate you! Aloha, Karina
I originally submitted my report on 3/23/2020. I never got any update or reimbursement. I sent an email trying to make sure everything was correct and followed the instructions exactly. The email I received back was no help at all, just referred me back to the page with step by step instructions. I just tried resubmitting everything today. Please help, can someone please let me know that I did this correctly so I at least know that this will eventually be processed? All I need is someone to tell me my report is in the system to be processed and is correct. Please. Email: [email protected]
@Cl_dillon I have been “processing” since March 22, I have contacted them several times and always get the same response that they have several people to process and are doing it as fast as they can. Then, I saw on Facebook where their funds have been exhausted. It also appeared people who submitted after me received their money and I never received mine. I guess it was all a fluke, I’d believe it when I saw it in my bank account. I do not believe they went in order like they claimed. It was a nice gesture just wish they would have actually fulfilled it. It sure would have helped during this hard time.