reimburse billable report

R_Bueno Expensify Customer Posts: 1

Hello, How can I reimburse a billable report?

I get the message below when trying to reimburse.

Thank you for your help.

Best Answer

  • Sonia Liapounova
    Sonia Liapounova Expensify Success Coach - Admin, Expensify Team Posts: 210 Expensify Team
    Answer ✓

    @R_Bueno Happy to help! To reimburse a report, the report would need to have a Reimbursable total greater than $0. Looks like this report only has non-reimbursable expenses so there is nothing to reimburse. If there are expenses that need to be reimbursed you will need to Unapprove the report to that it's back in the Processing state.

    According to your screenshot the report is not currently in your control which means that in order to make changes to this report you'll need to click Take Control and then Unapprove. This will bring the report back into the Processing state and you'll be able to click through the expenses to see if any of them need to be marked as reimbursable.