Chase CC Link

justinsteinhart

Hi I seem to encounter a recurring problem in that the integration with our Chase Credit Card(s) seem to need the link re-authorized every few weeks. Is there something on my end, potentially a setting that I need to do so that I don't have to re-authorize every few weeks? Thanks for your time and consideration. Justin

Cortney Ofstad

Hi @justinsteinhart! Thanks for reaching out! For this, I recommend reaching out to concierge@expensify.com directly, so our team can check into your card connection specifically.

I apologize for any hassle that this has caused and if you have any other questions or need anything else in the meantime, please let me know!