Report Status Change

Tami_C4 Expensify Customer Posts: 2 Expensify Newcomer

How do you change a report status back to open when it is in "processing". March was our first month to try Expensify and we weren't quite ready for the automated send. (I have disabled that feature for now). The approving supervisor didn't realize we weren't done, so now we have 2 reports in "processing" status that need to be re-opened to add more receipts.

Thanks in advance.

Best Answer

  • Michael Haxhiu
    Michael Haxhiu Expensify Customer, Expensify Team Posts: 87 Expensify Team
    Answer ✓

    Hey Tami, thanks for reaching out about this! I had a look at the "Processing" status reports, and you should be able to click into each one and then select [Reject] at the top of the page. This will return the report back to the submitter and move the report status to "Open", which allows the submitter to make any necessary changes.

    Let me know if you have any follow up questions!