"not assigned to a role" login error
bcs_alliance
Expensify Customer Posts: 4
I have a user getting the error: “not assigned to a role”. I’ve had two users now getting his error trying to log in for the first time. They DO have a role of “Employee” in Expensify. For the first person with this problem, I deleted their account and recreated it exactly the same and they were able to log in. For this second user, that hasn’t worked.
Answers
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@bcs_alliance Thanks for joining the Community! This error appears to be coming from your SAML provider, not Expensify. Please reach out internally to your IT department or to the SAML provider directly for further assistance. If you need any additional help from Expensify, feel free to get in touch via [email protected].
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OK, I'll do that. Thank you.
