Why do some expense photo receipts not allow croping?
I imported a receipt from my phone using the mobile app, but it is not giving me the option to crop the photo. Most times it does, but on occasion it does not. Any reason for this?
Best Answers
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Ok, now it is allowing me to crop it. WEIRD!! Maybe due to some delay in processing? Thank you!
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Strange! Glad to hear it's working now. If you do run into further trouble, please let us know, @LonnieB!
Answers
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Hey @LonnieB! Welcome to the Community! Are you trying to crop on the Expensify website? If so, can you let me know which expense you're trying to crop? Feel free to respond here as long as there's no personal information, or reach out to us at concierge@expensify.com if there is!
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Yes, trying to do it on the website. It is an Xfinity bill.
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Awesome — thanks for updating and letting me know! If this happens again, please get in touch!
Have a good weekend, @LonnieB!