How-to: Cancel your Monthly Subscription
You can cancel your Monthly Subscription with Expensify in multiple ways.
From the website
Follow the steps below to cancel a Monthly Subscription started via the website or Android app.
- Log into your account using your preferred web browser (ex: Firefox, Chrome, Safari)
- Navigate to Settings > Policies> Individual > Subscriptions
- Click the Cancel Subscription button to cancel your Monthly Subscription
Please note: Your subscription is a pre-purchase for 30 days of unlimited SmartScanning. This means, when you cancel you do not get a refund and instead get to use the remainder of the month of unlimited SmartScanning you purchased.
From your iTunes
If you signed up for the Monthly SUbscription via iOS and you iTunes account, you will need to log into iTunes and locate the subscription there in order to cancel it. The ability to cancel an Expensify subscription started via iOS is strictly limited to your iTunes account.