Employee had to get issued new card
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Kodyg4832
Expensify Customer Posts: 1
in Day to Day
We have an employee that had a corporate card number stolen so he had to get issued a new one. I know I can go into the domain and add that new card to his user but somehow it's showing duplicate expenses. One from each card. Everything seems to be so confusing about his expenses now. I have expenses back from February I'm trying to get worked out. I can't delete expenses because it's an auto feed from Amex. What is the best way in handling this?
Answers
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Hi @Kodyg4832 – thanks for writing in! Since we'll need to get some specific and sensitive information from you to troubleshoot this, I'd suggest writing into concierge@expensify.com and our Success Team will help you there!
