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Expensify cost DOUBLING if not using Expensify Card June 1 or on renewal???
It seems that most are completely unaware that Expensify plans to increase fees from $9 per report to $18 per report if you do not sign up for the Expensify card. First, what a horrible way to force your customers to use something they do not want to and two there is been little to no communication around this. I had to find out through a peer and understand our increase through concierge. We are an Enterprise company who is not a fit for the Expensify card, we have a credit card program that is robust for our use case. Expensify, I strongly suggest before rolling this out you 1. contact your customers and help them understand the magnitude of the cost increase that you are rolling out, especially your large customers that are likely to not be using the Expensify card. 2. You are going to loose a lot of customers, already the few I have connected with after learning about cost increases are looking to re-evaluate Expensify ASAP.
You yet again are not considering your Enterprise Customers and doing us disservice. This is not the time, especially during the COVID climate of cost savings to be implementing such a harsh increase.