Is there a file size restriction for updating Expensify Policy from QuickBooks Enterprise?

Context_C0ntroller Expensify Customer Posts: 4

We use QuickBooks Enterprise 19.0 9 (QBD) hosted on Rightnetworks and for the last month we have not been able to update our 2 policies in Expensify. We are able to import reports from Expensify to QBD but when trying to sync get the "oops -- failed..." notice with no information on what failed.

I have reached out to concierge thru chat room today's answer was we had too much data to import (customers and items).

Has anyone else experienced these issues just in the past month? We went 4 months without this problem.

Thanks for any assistance.