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NetSuite Export Error with Bill Payments

andrewhulse
andrewhulse Expensify Customer Posts: 4 Expensify Newcomer

I'm getting the error in the screenshot when syncing my policy with NetSuite; however, I've already added the full Pay Bills permission to the Expensify Integration role in NetSuite. Any ideas on what I need to do?

Answers

  • Katie Oswalt
    Katie Oswalt Expensify Success Coach - Admin Posts: 170 Expensify Team

    Hi there, @andrewhulse !

    I've taken a look at this report in your account and can see that you're continuing to have issues with this report. Can you try a couple things for me?

    • Can you provide a screenshot of the Pay Bills permission under your Integrations role?
    • Can you make sure that you are connected to the Expensify integration role via token for the test policy that you are using to connect your Netsuite Test Policy?