Accessing image files of receipts after cancellation?

MAPLLC Expensify Customer Posts: 1

If I cancel my Expensify account, is it still possible to access the image files of the receipts via the URLs in the downloaded .csv file after the account has been closed?



  • Victoria O'leary
    Victoria O'leary Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 110 Expensify Team

    Hi @MAPLLC

    Welcome to the Community!

    This is a great question. If you're a single user and you haven't submitted the expenses to another account, the receipt URL will fail to work after your account is deleted.

    However, if the expenses have been submitted to someone else who still has access to the report in Expensify, the receipt URL would continue to work.

    Also, just a reminder that if you close your account and decide to Reopen it again in the future, your submitted expense data will still be available to you.