Can I make expensify show unrecognized receipt emails?
It appears that anytime Expensify receives a receipts email which it can't parse, it silently drops the email. Am I wrong?
If I'm right... having financial information disappear into the void is a terrible design decision. Put it into an "unrecognized" folder or something, filter it by default, anything except making it disappear. This will solve two important problems:
1) I no longer have to wonder if reimbursible expenses have been dropped and forgotten, and
2) If I can at least see non-receipt emails, I'll be able to extract the gmail forwarding code and set up auto-forwarding.
Answers
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Hey there!
We should send you a push notification on your mobile device letting you know we were unable to scan the receipt. Typically this will happen due to the merchant, date, or amount not being clear from the image.
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Thanks Matt. I'm not sure what happened to my first test, but subsequent test messages have all worked as expected. Problem at this end, I guess. :shrug:
