SSO/SAML and mobile app
Does anyone have experience with using SSO and the mobile app? There is no documentation that I can find that talks about how a user will authenticate to the mobile app when SSO is activated. The admin page does state that all users will be required to login via the SSO (IDP) but I don't see an option on the mobile app for SSO.
Thanks,
Answers
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Hi @mmetzinger , thanks for posting to the Community! We have more information about the SAML SSO connection here.
Let me know if you have any questions!
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The link you made just takes me back to this same post. I believe you are trying to send me to the SSO support article which does not mention anything about the mobile app. I need specific details on how SSO works for the mobile app.
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Ah, sorry about that! Here's the article that has more information on SSO/SAML for a few different providers. As long as it's set up correctly, the SSO flow should be triggered when attempting to log in via the mobile app.
If you have specific questions about this relating to your account, can you write in to [email protected]? This way we can dig in a bit deeper and get to the root of the issue.
Thanks!
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@Alejandro Paz As stated before this has no information on the mobile app and SSO. I will email the address you sent over as I am getting nowhere with this approach.
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@mmetzinger Sorry for the confusion here.
Definitely write in so that we can understand what you're specifically trying to accomplish here. Thanks!
