I just changed my credit card please let me know that it went through and we are good to go this ci

TomK1_

Thank you

Tom Kohut

TomK1_

You should make it easier to contact you, like a phone #

We have been trying to fix the card for a month

Mark Louis

Hi @TomK1_ !

Sorry you've been having trouble updating the payment card.

Taking a quick look at your account, it looks like there's a policy for which you are an admin (but not the billing owner) - it's that account where the payment information will need to be updated.

You can reach us anytime at concierge@expensify.com or by starting a chat with Concierge in the app or on the web if you have any other questions!