We are integrated with NS and when iam doing Exporting expenses to NS. there is pop-up showing as "Error Creating Employee: Your current role does not have permission to add this record?
Multiple times i synchronize with NS. but still i am getting this error.
Could you please help me out?
Hi @te12! This error may mean that the credentials or role used to connect NetSuite to Expensify does not have the necessary permissions set within NetSuite. You can find setup instructions for configuring permissions in NetSuite during the connection process for SSO here, and token based authentication here.
Assuming the permissions are configured correctly, here are some other troubleshooting steps to take:
Hopefully these troubleshooting tips do the trick! If you're still running into an error after giving these a try, you'll want to reach out to [email protected] so we can take a deeper look into your policy.