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Expensify Sync Manager not working with Quickbooks Desktop

Brooks_B Expensify Customer Posts: 2


I have been using expensify sync manager to connect to quickbooks desktop 2017 for over a year, and it has been working great. Today, when I try to connect, I get the typical connection error which tells me to check that quickbooks is running and to click edit and save on the connection token.

I have tried editing and saving the token, and I have tried uninstalling and re-installing the sync manager. The status says "Logged in" but does not say connected.

Any help is greatly appreciated.