Phone Calls for Inbox Items

JZTru Expensify Customer Posts: 1

Anyone else getting phone calls from Expensify to help with inbox tasks?

I find this very bizarre. We process reports every few days so their is normally a que of reports.

I got called 2 days in a row....


  • Jason Li
    Jason Li Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 229 Expensify Team

    Hi @JZTru - welcome to the Community!

    This is actually a new exciting feature we've introduced called Expensify Guides - how this feature works is if you have outstanding tasks in your Inbox, our team will get in touch to help finalise your setup!

    Apologies for any confusion around this - if you'd prefer not to be contacted, then feel free to let the Expensify Guide know and they'll take you off the call list.