Sync manager doesn't show or load

markbombyk

I switched machines and am having trouble getting the sync manager to load

Windows 10 pro v2004

I notice I have multiple instances of Microsoft Visual C++ installs in apps. Are any of them the install for the sync manager and how would I tell

Sara Jacobson

Hi @markbombyk 👋

Can you make sure that .NET 3.5 is enabled on your Windows server?

Here are the steps to do this:

1. Click Start and type Turn Windows features On or Off.
2. Click Turn Windows features On or Off.
3. If it is not enabled, click in the white check box to enable it and click Ok.
4. Once this has been enabled, reboot your computer and try installing the Sync Manager again.

Let me know how it goes!

markbombyk

Thank you