Sync manager doesn't show or load

markbombyk
Expensify Customer Posts: 2
I switched machines and am having trouble getting the sync manager to load
Windows 10 pro v2004
I notice I have multiple instances of Microsoft Visual C++ installs in apps. Are any of them the install for the sync manager and how would I tell
Answers
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Hi @markbombyk 👋
Can you make sure that .NET 3.5 is enabled on your Windows server?
Here are the steps to do this:
- Click Start and type Turn Windows features On or Off.
- Click Turn Windows features On or Off.
- If it is not enabled, click in the white check box to enable it and click Ok.
- Once this has been enabled, reboot your computer and try installing the Sync Manager again.
Let me know how it goes!
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Thank you