ExpensiError NS0024: Invalid Customer Tag

I'm following the FAQ steps in the question title but am still getting the same error even when adding myself as a resource on the project. Can you please advise if there are other steps I can take to get this to work?
Answers
Hi @Jonny_ 👋
Could you please write in to [email protected] so we can go through your setup and take care of this quicker?
Thanks so much!
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