Amex Company Card vs Amex Corporate Card

ShaunaD

I would like to begin setting up auto feed for all cardholders that have transactions on our Amex "Company Card". These transactions need to be substantiated with a receipt, relevant transactions need to include business purpose and other criteria for IRS compliancy, and then be routed to the appropriate manager/approver before being coded to the ledger. All of the Amex Company Card transactions are non-reimbursable, they just need to be recorded with the ability to reconcile to the statement at the end of a billing cycle.

In addition, there will be out-of-pocket expenses by employees that need to go through the same process and those expenses are reimbursable.

Amex said Expensify cannot link the Amex Company Card to feed to Expensify. That feature can only be done with the Amex "Corporate" Card. This business is not eligible for a corporate card at this time.

Is there any configuration/setup steps Expensify offers to solve for both of these scenarios?

Thanks!

Mark Louis

Hi @ShaunaD!

Here are some things to consider when setting up your Expensify policy so that it works as you've mentioned:

• You'll want to connect to your company cards via Domains
• You'll want to be sure to make imported company card transactions non-reimbursable
• You'll want to require receipts on your policy (requires a Control policy)
• You'll need Advanced Approval (requires a Control policy) to have expense reports route to the submitter's managers for approval
• You can make use of Tags to make sure that employees are adding the required criteria to expenses. If you're going to connect Expensify to any accounting software, Tags would need to be managed within that system and then imported into Expensify.
• Expensify is able to handle both reimbursable and non-reimbursable expenses, so you don't need to worry about that 🙂

ShaunaD

We continue to get an error message when trying to "import a Credit Card" per the instructions. It allows to "Choose Bank" and then "Log In" doesn't work. Is the card you setup to be the Master Account or do you setup each company card individually? Are you saying it doesn't matter whether it's a "Company" card or a "Corporate" card through Amex? Thanks!

Nicole Trepanier

@ShaunaD Did you try using our AMEX (new and upgraded) connection? You can find this by using the search box rather than clicking on the bank.

ShaunaD

Yes - I used the Search and got the same error message. I login the AMEX site as the Account Manager with no problem.

Maddy Lewis

@ShaunaD - Thanks for giving that a try. At this point, it sounds like we'll need to do a bit more in-depth troubleshooting to get this resolved. Can you write to our support team at [email protected] so that we can take a look at your account?

Talk to you soon!